We offer standard shipping within the United States. Shipping times and costs may vary based on your location and the size of your order. For more information, please refer to our Shipping Policy page.
What is your return policy?
We offer a hassle-free return policy within 30 days of purchase. Items must be in their original condition with tags attached. For more information, please refer to our Returns Policy page.
Do you offer international shipping?
We currently ship to the United States, United Kingdom, Canada, and Australia, and we also offer international shipping to most countries worldwide.
Orders shipped outside these primary regions may take approximately 10–15 business days to arrive.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments via PayPal.
How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the tracking page or through the carrier's website.
Can I cancel my order?
If your order has not yet shipped, you can cancel it by contacting our customer service team. If your order has already shipped, you may need to return the items according to our Returns Policy.
Do you have a size guide?
Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by email at contact@maxora.store, or using the contact form on our website.
If you have any questions or concerns, our team is here to help.
We aim to respond to all inquiries within 12 hours on business days.